October 28, 2004

Jack Welch

The former GE CEO has been a controversial figure on this blog. But a guest Editorial in the WSJ today bolsters my pro-Welch side. He provides Five Questions to Ask . . .

1) Is He Real?
When I was at GE, we would occasionally encounter a very successful executive who just could not be promoted to the next level. In the early days, we would struggle with our reasoning. The person demonstrated the right values and made the numbers, but usually his people did not connect with him. What was wrong? Finally, we figured out that these people always had a certain phoniness about them. They pretended to be something they were not -- more in control, more upbeat, more savvy than they really were. They didn't sweat. They didn't cry. They squirmed in their own skin, playing a role of their own inventing.

A leader in times of crisis can't have an iota of fakeness in him. He has to know himself -- and like himself -- so that he can be straight with the world, energize his followers, and lead with the authority born of authenticity.

2) Does He See Around Corners?

Every leader has to have a vision and predict the future, of course, but great leaders in tough times must have a special ability to anticipate the radically unexpected. In business, the best leaders in brutally competitive environments have a "sixth sense" for market changes, as well as moves by existing competitors and new entrants. For the next president in our new world, a "sixth sense" is not enough. He needs a seventh sense -- paranoia about what lurks in dark corners we cannot even see.

3) Who's Around Him?

In tough times in particular, a leader needs to surround himself with people who are smarter than he is, and they must have the grit to disagree with him and each other.

A great leader has the courage to put together a team of people who sometimes make him look like the dumbest person in the room! I know that sounds counterintuitive. You want your leader to be the smartest person in the room -- but if he acts like that, he won't get half the pushback he must get to make the best decisions.

4) Does He Get Back on the Horse?

Every leader makes mistakes, every leader stumbles and falls. The question is, does he learn from his mistakes, regroup, and then get going again with renewed speed, conviction, and confidence?

5) Is He Pro-Business?

Last but not least, the leader of the United States must love business, because a thriving economy is the free world's last, best hope. It has become very fashionable in the past few years to say that business is bad and crooked. The anti-business fervor even got to the point that CEOs who outsourced production, in order to stay competitive, were labeled "Benedict Arnolds." What nonsense.

Business is great. Successful companies are the engine of a healthy society and nothing short of the foundation of a free and democratic world. While government is a key part of society and vital to all of us, it makes no money of its own. All the necessary things it provides -- from the justice system to welfare and hospitals -- come from some form of tax revenue paid by companies and their employees. Government is the support for the engine. It is not the engine.

A great leader in this day and age must appreciate the value of business to the world. He cannot beat it down, denigrate its participants, or create an environment where business people must struggle to build opportunity. When business is weak, America is weak.

Five good questions, if you ask me. I went to early voting this morning and answered these with a vote to reelect the President.

Posted by jk at October 28, 2004 10:38 AM
Comments

P.S. We're waiting for the last 12 hours of the modern election "day."

Posted by: johngalt at October 28, 2004 01:11 PM
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